Last Updated: 01/03/2025

Welcome to Graceview Residences. These Terms and Conditions govern your use of our website, services, and accommodations. By booking a stay or using our services, you agree to comply with these terms.

1. Booking & Reservations

• Guests must be at least 18 years old to make a booking.

• Bookings are subject to availability and are confirmed only upon receipt of payment.

• Graceview Residences reserves the right to refuse or cancel bookings at our discretion.

• Any special requests (e.g., early check-in, late check-out) are subject to availability and may incur additional charges.

2. Payment & Cancellation

• Payments must be made in full at the time of booking unless otherwise stated.

• Accepted payment methods include [list payment methods].

• Cancellation policies vary depending on the rate selected at booking. Please review the cancellation terms before confirming your reservation.

• Refunds, if applicable, will be processed within a reasonable timeframe.

3. Check-in & Check-out

• Standard check-in time: 15:00.

• Standard check-out time: 12:00.

• Late check-outs may incur additional charges and are subject to availability.

• A valid government-issued ID and a payment card may be required at check-in.

4. Guest Responsibilities

• Guests must respect the property, staff, and other residents.

• Any damage to property caused by guests or visitors must be reported immediately and may be subject to repair costs.

• Noise levels should be kept to a minimum, especially during quiet hours from 20:00 to 8:00.

• Smoking is prohibited inside the property. Violation may result in additional cleaning fees.

5. House Rules

• Pets are not allowed.

• Unauthorized parties or gatherings are strictly prohibited.

• Illegal activities, including drug use, are strictly prohibited and will result in immediate eviction.

• Guests are responsible for their belongings. Graceview Residences is not liable for lost, stolen, or damaged items.

6. Liability & Disclaimers

• Graceview Residences is not liable for any injuries, accidents, or damages that occur on the premises unless caused by our negligence.

• We are not responsible for disruptions caused by unforeseen circumstances such as extreme weather, power outages, or third-party service failures.

• While we strive to maintain accurate information on our website, we do not guarantee the completeness or reliability of the content.

7. Privacy & Data Protection

• Personal data collected during bookings and stays will be handled in accordance with our Privacy Policy.

• By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.

8. Modifications to Terms

• Graceview Residences reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website and take effect immediately.

• Continued use of our services after changes are made constitutes acceptance of the updated terms.

9. Governing Law & Dispute Resolution

• These Terms and Conditions are governed by the laws of United Kingdom.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Graceview Residences
support@graceviewresidences.com
128 City Road, London, EC1V 2NX
+44 203 355 6119

By booking a stay or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.